Privacy Notices and Information in accordance with Article 13 of the GDPR

General Information

Thank you for visiting our website and for your interest in our services. We attach the utmost importance to protecting your privacy as a user of our website and strictly adhere to the provisions of data protection law when collecting, processing and using data. This applies in particular to the processing of your personal data.

Name and Contact Details of the Data Controller

Controller: elitra gmbh
Representative: Ralf Böing
Street: Immenweg 2
Postcode/location: 33719 Bielefeld
Phone: +49 (0) 521 / 304 575-0
Fax: +49 (0) 521 / 304 575-3
E-mail: info@elitra.de

Purposes for which the personal data are processed and the legal basis for the processing:

Purpose of processing	Legal basis
Establishing contact between visitors to the website and the controller via our online contact form	Art. 6 para. 1 lit. b GDPR (necessary for the fulfilment of pre-contractual measures)
Uploading files	The legal basis depends on the type of files uploaded. Possible legal bases are: Art. 6 para. 1 lit. b GDPR (necessary for the performance of a contract or in order to take steps prior to entering into a contract) Art. 88 GDPR in conjunction with Section 26 (1) of Federal Data Protection Act (BDSG) (establishment of an employment relationship)
Processing of technical information in order to provide the service and optimise the display of information retrieved by the visitor on the respective end device of the visitor to the website.	Art. 6 para. 1 lit. f GDPR (legitimate interest of the controller)
Control of the website and structuring of processes during use by using cookies	Art. 6 para. 1 lit. f GDPR (legitimate interest of the controller)

If your personal data is processed to protect the legitimate interests of the controller pursuant to Art. 6(1)(f) GDPR, the legitimate interests consist of permanently analysing and improving the website, optimising user-friendliness and detecting and preventing misuse.

Categories of personal data being processed

When using our website, the following data is processed for organisational and technical reasons

• IP addresses of visitors
• Name of the pages accessed
• Date and time of access
• Name of the browser used
• Name of the search engine or external link
• Name of the downloaded files

If you send us data via our online forms, the personal data you provide will be processed to fulfil the respective purpose.

Recipients of your personal data

Your personal data will only be passed on to third parties with your consent or if we are legally authorised to do so due to the circumstances. Your personal data will only be transferred to state institutions and authorities authorised to receive information within the framework of the relevant laws, or if a court orders us to do so. Our employees are obliged to maintain confidentiality and to comply with the provisions of data protection legislation. We have commissioned appropriate companies to process your personal data on our behalf so that the services provided can be implemented from a technical standpoint. These are:

Contractor	Service provided
Venne Media, Beelen	Hosting of the website
Data centre located in Germany	Rental and operation of virtual servers as part of order processing in accordance with Art. 28 GDPR

Use of cookies

This website uses cookies. These are small text files that are sent from our web server to your browser and stored on your computer's hard drive. No personal data is stored, only an individual pseudonym. This enables us to recognise you as a visitor to our website, for example, and makes navigation easier for you.

You can make a setting in your browser to inform you about the placement of cookies. This gives you transparency in relation to the use of cookies. You can also deactivate cookies when viewing this website. You can make this your browser default setting. Please note that some functions of the website may then be partially or completely unavailable.

Links to other websites

Our website contains links to other websites. We have no control over whether the operators of these websites comply with data protection regulations. Although we have carefully checked the content of linked websites, we accept no liability for their content. The operators of the linked sites are solely responsible for their content.

Your security

We use technical and organisational measures to protect your data from unauthorised access, loss, manipulation or destruction. Our security measures are continually being updated in line with technological developments. All communication between your end device and our servers is encrypted. This applies to document downloads and information which is available to download from our website or that you submit to us via the contact form or application form.

Duration of storage

The personal data that you submit to us will be automatically deleted if the purposes of the processing no longer apply. The following storage periods apply in each case:

Category of data stored	Deletion period
Technical data and logs to ensure the operation of the website	30 days
Information that you send us via the contact or application form.	The storage periods depend on the type of information transmitted and the applicable statutory retention periods. If an application is unsuccessful, the data submitted will be automatically deleted 6 months after completion of the application process. If you request deletion at an earlier point in time within the scope of your rights as a data subject, the data will be deleted immediately.

Rights of the Data Subject / Right to Lodge a Complaint

In accordance with Art. 15 GDPR, you have the right to request information about the personal data we process. In particular, you can request information about the processing purposes, the category of personal data processed by you, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of the rights to correct data, erasure, restriction of processing or objection, the existence of a right of appeal to a supervisory authority, the origin of your data if it was not collected by us, as well as the existence of automated decision-making including profiling and, if applicable, meaningful information on its details.

In accordance with Art. 16 GDPR, you have the right to demand the immediate correction or completion of the personal data we hold about you.

In accordance with Art. 17 GDPR, you have the right to request the deletion of your personal data, unless there is a legal basis that authorises or obliges us to continue storing the data.

In accordance with Art. 18 GDPR, you have the right to request the restriction of the processing of your personal data if

• the accuracy of the personal data is contested by you, for a period enabling us to verify the accuracy of the personal data,
• the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead,
• we no longer need the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defence of legal claims,
• you have objected to processing pursuant to Article 21 para. 1 GDPR, as long as it is not yet clear whether our legitimate reasons outweigh your reasons.

In accordance with Art. 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transferred to another controller.

In accordance with Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data violates the GDPR.

Provision of your personal data

Personal data is information about your identity. This includes, for example, information such as your name, address, telephone number or e-mail address. It is not necessary for you to disclose personal data in order to use this website. In certain cases, however, we need your name and address as well as other details so that we can provide the requested services. This applies, for example, to the use of our contact form, the sending of information, the answering of individual questions or the use of our form for online applications. Where necessary, we will inform you accordingly. Beyond this, we only store and process data that you provide voluntarily or automatically. If you make use of consulting services, we generally only collect the data required to provide the services. If we ask you for additional data, you provide it voluntarily. The personal data you provide will be processed exclusively for the purposes communicated to you and explained below.

Changes to the Privacy Policy

We reserve the right to change the security and data protection measures at any time, especially if this is necessary due to technical developments. In such cases, we may also adapt this data protection information accordingly. You should therefore always refer to the latest version of this data protection declaration.

Questions, Suggestions, Complaints

If you have any further questions about the information on data protection and the processing of your personal data, you can contact us directly using the contact details provided above.